Privacy Policy for Reform Rituals Limited

Last updated: 01/01/2025

Introduction

At Reform Rituals Limited ("we", "our", "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website www.reformrituals.com, book classes, or interact with us in any other way.

Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information when you interact with our website or services, including:

  • Personal Identification Information: Name, email address, phone number, date of birth, emergency contact details.

  • Booking Information: Class bookings, attendance history, preferred class times, payment history.

  • Payment Information: Credit/debit card details or other payment methods (though we use secure third-party payment processors to handle transactions, we do not store payment information directly).

  • Website Usage Data: Cookies, IP address, browser type, browsing activity, and other technical details related to your use of our website (please see our cookie policy for more information).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing Our Services: To manage class bookings, memberships, and any related communications.

  • Communication: To send you confirmation emails, class reminders, promotional offers, and updates about new classes or events (if you’ve opted in to receive marketing communications).

  • Improving Our Website and Services: To understand how you use our website, improve user experience, and optimize our services.

  • Compliance and Legal Obligations: To comply with legal obligations, respond to legal requests, and protect our rights.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Third-Party Service Providers: We may share personal data with trusted third parties that help us operate our business, such as payment processors, email marketing platforms, and website analytics providers. These third parties are obligated to protect your information and only use it for specific purposes.

  • Legal and Regulatory Authorities: If required by law, we may disclose your personal information to regulatory authorities, law enforcement agencies, or courts.

4. How We Protect Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to safeguard it. This includes using encryption, secure servers, and regular security audits. However, please note that no method of online transmission or electronic storage is 100% secure. We cannot guarantee absolute security but will do our best to protect your data.

5. Your Data Protection Rights

Under UK data protection law, you have the following rights:

  • Access: You can request access to the personal data we hold about you.

  • Correction: You can request that we correct any inaccuracies in your personal data.

  • Deletion: You can request that we delete your personal data, subject to certain exceptions.

  • Objection: You can object to us processing your personal data in certain circumstances.

  • Portability: You can request that we transfer your data to another service provider, where technically feasible.

  • Withdraw Consent: If you have consented to receive marketing communications, you can withdraw this consent at any time.

To exercise these rights, please contact us at hello@reformrituals.com - we aim to respond to requests within 30 days.

6. Cookies

Our website uses cookies to enhance your user experience. Cookies are small files stored on your device that help us improve the functionality of our website. For more detailed information about the cookies we use, please refer to our cookie policy.

7. Retention of Data

We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. This includes retaining data for financial record-keeping, complying with tax laws, or responding to legal requests.

8. International Data Transfers

We do not transfer your personal data outside the UK. However, if this changes in the future, we will ensure that appropriate safeguards are in place to protect your data.

9. Third-Party Links

Our website may contain links to other websites or services that are not operated by us. We are not responsible for the content, privacy practices, or security of third-party websites. Please review the privacy policies of any third-party websites you visit.

10. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we discover that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page, and the “Last Updated” date at the top will be revised accordingly. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Reform Rituals Limited
1 Queens Parade, Hove, BN3 8JG
hello@reformrituals.com